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FAQs
At SafeSport, we understand that managing sport integrity can feel complex and overwhelming. That’s why we’ve created this FAQ section to answer common questions about our services and support options.
Whether you're just getting started or looking for detailed insights, you'll find the information you need here. If you still have questions after browsing, our team is always ready to assist you.
What does SafeSport do?
SafeSport provides practical, expert-led services to help sport and recreation organisations across Aotearoa embed integrity into everyday practice. From assessments and policy development to complaints systems and implementation support, we work alongside your organisation to make integrity, safeguarding and accountability simple, clear, and effective.
Who is SafeSport for?
SafeSport is available for all sport and recreation organisations - national, regional and community, large and small - including NSOs, RSOs, clubs, schools and community-based organisations. If your organisation has a responsibility to create safe, inclusive, and positive sport and recreation experiences and environments - then SafeSport is here it help.
How much work will be required from our team?
SafeSport has a range of support services that enhance your organisation's ability to proactively manage integrity effectively. While we provide practical guidance, usable tools, and specialist advice, the implementation and management of integrity ultimately remains the responsibility of your organisation. Working with SafeSport significantly reduces the workload associated with managing integrity by providing comprehensive support, tools and resources. However, the successful implementation of these practices depends on your organisation’s commitment and active participation.
How does SafeSport work with organisations?
We take the time to understand your organisation - its structure, culture, community and current state. Then we co-design tailored tools, plans, and systems that align with your capability and capacity. From there, we walk alongside you to implement, improve, and embed integrity across your organisation and through to your community.
Can SafeSport help us meet the new Integrity Code?
Yes. Our services are built to align directly with the Sport Integrity Commission’s new Integrity Code of Sport. We can help translate the Code into practical actions and systems that help you meet minimum standards - and go beyond them when you're ready.
How do you manage confidentiality and data protection?
We prioritise trust and confidentiality in everything we do. Where digital systems are used, they are built using secure platforms, and we work with you to ensure alignment with your privacy protocols and any relevant regulatory standards.
How does SafeSport compare to hiring an internal Integrity Manager?
We fully support organisations hiring internal integrity staff when possible. However, if your organisation lacks the resources to do so, SafeSport provides a cost-effective and expert-driven alternative - with broad sector knowledge, independent perspective, and the ability to scale support as needed.
Is SafeSport part of the Sport Integrity Commission?
No. SafeSport is completely independent from the Sport Integrity Commission. We are a separate service provider that works alongside sport and recreation organisations to help them meet integrity standards and embed good practice in everyday operations.
What is the difference between SafeSport and the Sport Integrity Commission?
The Sport Integrity Commission is a government-appointed regulatory body that sets the Integrity Code of Sport and oversees serious complaints, investigations, and regulatory enforcement. Their role is to provide national oversight, uphold compliance, and lead system-wide integrity initiatives across Aotearoa.
In contrast, SafeSport is an independent service provider that works directly with sport organisations to put integrity into action. We help you understand what the Code means for your context - and support you to implement it through assessments, policy development, complaints processes, and practical, on-the-ground support.
Do you replace or report to the Commission?
No. We do not replace the Sport Integrity Commission or act on their behalf. We also do not receive or investigate complaints on their behalf. Instead, we help your organisation build the internal systems and capability to manage integrity issues confidently, and where necessary, align with the Commission's referral or reporting processes.
Can we work with both SafeSport and the Sport Integrity Commission?
Yes - and we encourage it. The Sport Integrity Commission brings national-level expertise and leadership to integrity in sport. As the central authority for integrity guidance, standards, and complaint handling in Aotearoa, their role is critical in setting direction and ensuring consistency across the system. Many organisations benefit from using SafeSport to build internal capacity and align their practice with the Commission’s work. We translate policy into action and offer the day-to-day tools and support that help your organisation comply with sector expectations.
Why would we need SafeSport if we already have the Integrity Code?
The Integrity Code tells you what is expected. SafeSport helps you figure out how to get there. We break down the Code’s requirements into clear actions, build tools to help you deliver them, and provide ongoing support so you can focus on delivering safe, fair, and values-led sport experiences. We walk alongside you step by step, offering independent advice, practical guidance, and hands-on support tailored to your organisation’s needs.
Why choose SafeSport?
Comprehensive and centralised support
SafeSport consolidates all aspects of sport integrity management into one seamless support system. This approach ensures that all integrity risks are identified, helping you maintain high standards to meet key obligations.
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Expertise you can trust
Our team of integrity professionals brings years of experience and specialist knowledge. We provide tailored advice to fit your organisation’s unique needs, ensuring practical and effective implementation of integrity policy and practices.
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Proactive and efficient management
SafeSport helps you stay ahead of evolving integrity standards with user-friendly tools for complaint management, policy updates, and culture monitoring. We foster a culture of continuous improvement in your organisation.
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Enhanced trust and credibility
Demonstrating a strong commitment to integrity builds trust among participants, stakeholders, and the broader community. As an independent service, SafeSport adds a level of outside accountability and credibility to your integrity efforts.
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Cost-effective solutions
SafeSport offers robust support and a full suite of services at a fraction of the cost of hiring an in-house integrity manager. With monthly check-ins and continuous assistance, we ensure your organisation has the resources it needs to succeed.